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Rides

Helping eligible residents when public transportation is  inaccessible

 

 

ADA General Complaint Procedures

 

Harris County Transit will process and investigate complaints from individuals alleging discrimination in its programs, services or activities, under the American with Disabilities Act of 1990 (ADA). If you believe that you or another person has been discriminated against which is covered by ADA, you may file a complaint with Harris County Transit. You may submit your complaint by mail, fax, or email. All new complaints are subject to be processed and reviewed by Harris County Transit's ADA Coordinator.

Harris County Community Service Department
Office of Transit Services
ATT: ADA Coordinator Gene Simeon 
8410 Lantern Point Drive
Houston, TX 77054
Fax: 832-927-0064

 

TITLE VI Notice


Harris County operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Harris County.

For more information on Harris County’s civil rights program and the procedures to file a complaint, contact 832-927-4700, TTY Dial 7-1-1 (1-800-735-2988); email; or visit our administrative office at 8410 Lantern Point Drive, Houston, Texas 77054.

 

If information is needed in another language, contact 832-927-4700. ​